FAQs
We offer a 30-day return policy for all unused items in their original packaging. Please contact our customer service team to initiate a return.
To start a return, please contact our customer support team underĀ info@the5thflavour.storeĀ with your order number and reason for return. Once we receive your request, weāll provide instructions on how to return your item.
Your Wooden Map will be in 1-2 Weeks on your wall depending on your location.Ā
Yes, we ship worldwide. Shipping is free Worldwide and it takes 1-2 Weeks until you receive your map
- Scan the QR codeĀ inside the box to access the step-by-step guide.
- Apply the tape dotsĀ provided to the back of each piece.
- Position the mapĀ on your wall like a puzzle.
- Place the islandsĀ using the included stencils for perfect accuracy.
- Remove the stencilsĀ and enjoy your 3D Wooden Map as it transforms your wall.
Installing a 3D wooden map can take anywhere fromĀ 20 to 40 minutes, depending on the map size, wall surface. A step-by-step guide is included in the Package to help with the installation Process
Tips:
- Remove Slowly if Repositioning: If a piece needs repositioning, peel it off slowly to avoid damaging the wall or the adhesive.
Included in the package is the following:
- Double Sided DotsĀ forĀ installing the Map pieces on the Wall
- A step-by-step guideĀ to help with the installation Process
- Map FramesĀ for optimal Map positioning on The wallĀ
- IslandsĀ pieces and their stencils with ready double sided tape
- Ocean NamesĀ &Ā Compass (for world maps)
We areĀ responsible for return shipping costs.Ā We will send you a return shipping label, as well as instructions on how and where to send your package.
The Dimensions of our Greece Map are:
- S:Ā 45 Ć 45 cm (18" Ć 18")
- M:Ā 70 Ć 70 cm (28" Ć 28")
- L:Ā 90 Ć 90 cm (35.5" Ć 35.5")
- XL:Ā 135 Ć 135 cm (53" Ć 53")
We have not encountered this issue with our customers before. However, if your item should arrive damaged, please contact us at info@the5thflavour.store immediately upon receipt. Kindly include clear photos of the damage, and our team will promptly assist you with either a replacement or a refund.
We offer a life-time warranty on our products for any manufacturing defects. To register Warranty, you don't have to do anything. Upon Purchase your item with the order number is automatically registered for Warranty.
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